Delivering secure, reliable communication across one of the largest transit fleets in the nation.
Comprehensive Bus Radio System (BRS) Deployment
Auto Action Technologies partnered with New York City Transit (NYCT) to execute a full-scale Bus Radio System (BRS) upgrade for over 6,250 buses operating across New York City’s transit network.
The project modernized critical communications infrastructure, ensuring seamless, real-time connection between transit vehicles and control centers — a vital component for passenger safety, operational efficiency, and emergency response.
Project Overview
Client: New York City Transit
Scope: Bus Radio System (BRS) modernization across 6,250 vehicles
Location: New York City, NY
Duration: Multi-phase installation project
Services Provided: Design, prototyping, installation, training, warehousing, and warranty support
Challenge
New York City Transit required a complete upgrade to its Bus Radio System — the essential communication network connecting thousands of buses with central control.
The project’s scale, complexity, and need for continuous fleet operation demanded a partner with deep expertise in vehicle technology integration, systems testing, and fleet logistics.
Auto Action Technologies was selected to manage the end-to-end deployment due to its proven ability to execute high-volume government projects with precision, accountability, and strict compliance with transit authority standards.
Our Solution
Auto Action Technologies took responsibility for the entire system lifecycle, from engineering design and prototyping through installation and post-deployment support.
Key Project Components:
- System Design & Validation: Developed prototype configurations and conducted extensive vehicle surveys to ensure consistent communication quality across multiple bus models.
- Installation Execution: Managed phased installation of radio systems across the 6,250-vehicle fleet while maintaining service uptime.
- Training & Certification: Delivered hands-on training for both NYCT staff and external installation teams at Auto Action’s Kenilworth, NJ headquarters.
- Ongoing Support & Warehousing: Established secure parts storage and maintenance programs to support warranty requirements and sustain operational performance.
- Compliance & Quality Control: Maintained all NYCT certifications, safety standards, and service level agreements (SLAs) throughout the project.
Results & Impact
Auto Action’s meticulous approach ensured uninterrupted communication across one of the nation’s busiest public transportation networks.
Project Outcomes:
- 6,250 buses successfully upgraded with new Bus Radio System hardware and software.
- Zero major service disruptions during deployment.
- On-time completion across all project phases.
- Full SLA compliance with NYCT and MTA performance requirements.
- Ongoing maintenance and support program sustaining long-term reliability.
The result is a modernized, fail-safe communication platform that enhances passenger safety, operational coordination, and real-time data exchange — critical to serving millions of daily riders.
Client Testimonial
Why It Matters
Public transportation relies on constant communication — and Auto Action Technologies ensures that communication never fails.
Through disciplined project management, certified installation processes, and a commitment to long-term support, Auto Action continues to set the standard for government fleet integration and telematics infrastructure deployment.